HIPAA Notice / Notice of Privacy

Effective Date: March 2026

Notice of Privacy Practices

Effective Date: March 2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Our Commitment to Your Privacy

Telehealth RX Services LLC and participating licensed healthcare providers understand the importance of protecting your health information. This Notice explains how your protected health information (“PHI”) may be used and disclosed in connection with the healthcare services facilitated through our platform, as well as your rights regarding that information.

Protected health information includes information that identifies you and relates to your past, present, or future physical or mental health condition, healthcare services provided to you, or payment for those services.

How We May Use and Disclose Your Health Information

We may use or disclose your health information for the following purposes:

Treatment

To facilitate communication and coordination among healthcare providers involved in your care, including evaluating your eligibility for treatment and developing appropriate care plans.

Payment

To obtain payment for healthcare services provided, process billing activities, and verify coverage or eligibility when applicable.

Healthcare Operations

To support quality improvement activities, provider credentialing, compliance efforts, administrative functions, and other healthcare operations necessary to maintain our services.

As Required by Law

We may disclose your information when required by federal, state, or local laws and regulations.

Public Health and Safety

We may disclose information when necessary to prevent or lessen a serious threat to health or safety or when required for public health reporting.

Business Associates

We may share information with service providers that assist in operating our services, provided they agree to appropriately safeguard your information as required by law.

Your Rights Regarding Your Health Information

You have the right to:

  • Request access to your health records.
  • Request corrections to inaccurate or incomplete information.
  • Request restrictions on certain uses or disclosures of your information.
  • Request confidential communications through alternative methods or locations when reasonable.
  • Request an accounting of certain disclosures of your health information.
  • Obtain a paper or electronic copy of this Notice.
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Certain requests may be subject to limitations permitted by applicable law.

Our Responsibilities

We are required by law to:

  • Maintain the privacy and security of your protected health information.
  • Provide you with this Notice of our legal duties and privacy practices.
  • Notify you following a breach of unsecured protected health information when required by law.
  • Abide by the terms of this Notice currently in effect.

Changes to This Notice

We reserve the right to modify this Notice at any time. Updated versions will be posted on this website with a revised effective date.

Questions or Complaints

If you believe your privacy rights have been violated or have questions regarding this Notice, please contact us at:

Telehealth RX Services LLC
Email: support@telehealth-rx.com

You may also file a complaint with the U.S. Department of Health and Human Services. Filing a complaint will not affect your access to healthcare services or result in retaliation.